Shipping & Returns
Returns Policy
You may return most new, unused, unopened items within 3 days of delivery for a store credit or exchange. We do not offer cash or credit refunds at this time. Return shipping costs is incurred by the customer and a 20% restocking fee will apply.
You should expect to receive your store credit and exchange, based on availability, within four weeks of giving your package to the return shipper, however, in many cases you will receive store credit or exchange more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your store credit or exchange once we've received and processed the returned item.
Shipping
$7 USPS Flat Rate Box shipping for small items that fit in a small, medium, or large flat rate box on any Continental U.S. order.
UPS Ground, 3-Day Select, 2nd Day Air, and Next Day Air shipping for large items such as decks, bars, and scooters is available at estimated rates.
Free in-store pick up at our scooter store retail location in Orlando, Florida, U.S.A. is available. Not all in-store pick up orders are available to be picked up on the same day the order is placed. Please call 407.403.5511 for item availability.
You can choose your option upon check out.
We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping you choose, shipping date estimates may appear on the shipping quotes page.
Please allow 1-2 day processing before actual shipping. For more information on actual shipping date, please call 407.403.5511.
Terms and Conditions
1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Disclaimer
a. Products on Redi To Pedi’s web site are provided "as is". Redi To Pedi makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Redi To Pedi does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the products on its internet web site or otherwise relating to such materials or on any sites linked to this site.
3. Limitations
In no event shall Redi To Pedi or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Redi To Pedi 's Internet site, even if Redi To Pedi or a Redi To Pedi authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
4. Revisions and Errata
The materials appearing on Redi To Pedi web site could include technical, typographical, or photographic errors. Redi To Pedi does not warrant that any of the materials on its web site are accurate, complete, or current. Redi To Pedi may make changes to the materials contained on its web site at any time without notice. Redi To Pedi does not, however, make any commitment to update the materials.
5. Links
Redi To Pedi has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Redi To Pedi of the site. Use of any such linked web site is at the user's own risk.
6. Site Terms of Use Modifications
Redi To Pedi may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
· Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
· We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
· We will only retain personal information as long as necessary for the fulfillment of those purposes.
· We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
· Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
· We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
· We will make readily available to customers information about our policies and practices relating to the management of personal information.